I see Twitter’s recent moves to charge a monthly fee for a checkmark ornament, an edit button, longer posts as quite similar to Netflix working out how to stop password sharing.
Both are driven by a goal to shore up revenues. Both alienate a percentage of their base.
Risky moves, both. Though feels like Netflix has done more homework/research before they made their play.
@Jennifer_Pinkley Not sure if I'll cancel Netflix, but I absolutely DO have more quality content than I will ever have time to watch. Though there are shows I'd miss on any specific service, there's not a single one I couldn't do without.
@davemark Netflix has baked in more of the downside. Twitter not so much.
@davemark Similar to #wmata constantly hiking up prices because (they said) they didn't have the money to keep the trains running.
I remember some great articles and studies when they last hiked prices pointing out that it would further alienate ridership and snowball out of control, and that the way to bring money back is to make the system more attractive to riders... So lower fares + more trains
wmata never listens though
@queerterpreter I wonder if one of the things we’ll get from the future with #AI is better marketing studies. Something that would let Netflix run a comprehensive study that showed what happened if they tighten the screws, versus what would happen if they let people continue the way they are now.
@davemark I'm okay with #Netflix charging like this. It is actually a bit unethical (though not the worst crime in the world) to share passwords. But the Twitter stuff is nakedly a revenue grab that is monetizing something that doesn't need to be. The fact is that, besides the real visceral dangers of algorithmic social media, #Twitter was really not that broken in the first place. It is being run by someone with very little idea of how to run such a company. The results speak for themselves.
@seanbala I hear you Sean, but I believe Netflix actually posted some thing about go ahead and share your passwords a while back. Maybe not in so many words, but it was pretty clear that the message wise they were OK with that process. That said, they are a business, and they can change things as they like. I have no problem with that part of it, but I wonder if people will leave, and if so, how many.